As long as I can remember, India has been ahead of Sri Lanka in the WEF Network Readiness Index. But no more.
Sri Lanka is now ranked 76th while India is ranked 83rd. The bad part of the story is that both countries have dropped in the rankings: Sri Lanka from 69th place to 76th, a fall of seven places, being overtaken by countries such as South Africa, Indonesia and Thailand. India’s fall has been more dramatic: a 15-place retreat from 68th to 83rd. Philippines, the other BPO powerhouse has advanced from 86th place to 78th, ahead of India, but behind Sri Lanka.
Report can be downloaded here.
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