According to the Economist, the end is in sight for the out-call and in-call centers. Time to move up the value chain. Software robots are only going to become faster, cleverer and cheaper. Sarah Burnett of Everest, a research firm, predicts that the most basic jobs will vanish as a result. Call-centre workers will still be needed, not for repetitive ...

Back in 1979, I made a decision to not pursue research on networks because the available advisor was grumpy and unavailable. But I’ve always thought of it as a fascinating field. Luckily, we have people at LIRNEasia who are conversant, and who do the research as well. This post from Facebook should be of interest. If you are a Facebook ...

Dr. Vigneswara Ilavarasan shared the findings of the Systematic Review on ICTs and Microenterprises with thirty five junior faculty members, as an invited lecturer at the one day “Quality Improvement Workshop on Industry and Society: Contours of Work in the New Economy”, at IIT Roorkee, 18 Jan 2016. At least ten of faculty members are in the initial stages of ...

Singapore’s Singtel, Hong Kong’s 1Com, China’s Xinwei and China Telecom, Vietnam’s Viettel, South Africa’s MTN and Free from France have reportedly submitted non-binding expressions of interest to become Myanmar’s fourth mobile operator. That’s a long cue of heavyweights from Asia, Africa and Europe. Especially the maverick French billionaire Xavier Niel’s debut in Asia possibly through Myanmar will be cautiously watched ...

A project initiated by Sri Lankan students at Berklee College of Music. Features Sri Lankan musicians Nalinda Pieris, Uthpala Eroshan and Dilhan Pinnagoda from NY.

“Why did the Foreign Ministry not tell the truth and save our country?”, asked the Opposition MP Dinesh Gunawardena in Parliament when the Sri Lankan Government co-sponsored the UN resolution against Sri Lanka. However, as highlighted in Neville Ladduwahetty’s Sri Lanka’s Armed Conflict, Sri Lanka had always taken a backseat in the diplomatic arena. Even […]

Recently I wrote a post about sexism and its place in sport. My underlying premise there was that ‘context is everything’. There’s a massive debate currently raging on the ‘spirit of cricket’ in the wake of the latest version of Mankading to ‘blight’ the U19 Cricket World Cup currently being played in Bangladesh. Here too, I would like to argue, that context ...

We highlighted the value of interconnecting with the South Indian grid almost three years ago in a presentation made to a public hearing of the PUCSL and kept the issue alive through subsequent writing. Would have been happier if construction had commenced, but good to know at least the talk continues. There is a big opportunity here,” Damitha Kumarasinghe, director ...

Our colleague Nalaka Gunawardene has written a summary/review of the World Development Report which this year focuses on ICTs, and included several references to Research ICT Africa and LIRNEasia research. Can a budget telecom like model help bring low cost internet within reach of South Asia’s majority of unconnected people? The Colombo-based ICT policy research organisation LIRNEasia has been studying ...

Several years ago I stated at an Asia Pacific Telecommunity event that I was done talking about international mobile roaming. I had given so many presentations to various configurations of government officials with zero results, at least in terms of government actions. The jawboning effects were considerable nevertheless, and roaming pricing has improved to be benefit of customers and the ...

Knowing the importance of networks, LIRNEasia has always probed about circles of friends and contacts and the role of ICTs in maintaining those relationships. Good to see the results of a study focusing entirely on that: The survey asked 2,000 people, chosen because they were regular social-network users, and a further 1,375 adults in full-time employment, who might or might ...

Byliner: we work very hard to accommodate the international community, but they keep changing the goal post, says Gotabaya Rajapaksa We won the war against the terrorists identified by the FBI as the world’s worst. Yet, following the strangest twist of events, we are accused of war crimes amidst concentrated efforts to classify hardcore LTTE […]

The Sunday Times carries an expose on railway toilets that are reserved exclusively for tourists. I guess the problem arises from a well-meaning but misguided attempt to make the railway more tourist friendly. There is a problem of dirty toilets and the railway probably lacks funds to employ enough people to keep the toilets clean.The solution would be to introduce ...

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